Frequently Asked Questions (FAQ)
How long after my order will I receive my products?
What delivery service do you use?
How do I know when my package has been dispatched?
Once the parcel has been received by the courier, you will receive an email notification. You will then receive further updates directly from the courier.
Can I change my delivery address?
Due to the regulations surrounding dispensing Cannabis Based Medicines we can only dispense your medication to the address on your order.
If you require your medication to be sent to a different address, please notify our customer service for further instructions
How do I contact Leafsome?
Can I have a list of all the products you stock?
Due to the regulations around medical cannabis products we are not able to provide an extensive list of products however you can brows through our shop page to see all available strains on our site. For any special orders on strains not found on our site, contact us with your specifications
What are the delivery charges for orders from Leafsome
We do not charge for Delivery, Delivery fee is included in the prices
which payment methods are accepted?
we accept bank transfers, card payment and bitcoin
Delivery take maximum 72hrs if your located within USA.
How secure is shopping with leafsome online? Is my data protected?
We understand the risk of shopping online and keeping our customers identity discreet is our top priority. Your data is deleted from our system as soon as we confirm that you have receive your order.
What to expect after ordering?
When you order, an email with your order number and payment information will be send to you immediately after confirming your order. As soon as we receive a payment proof from you, You will further receive a tracking number directly from our courier service agent with a tracking number for your product and further instructions.
How do I know if what I see on pictures is what I will get in terms of quality?
You have absolutely nothing to worry about when it comes to quality, we use very stringent processes for our cannabis selection, that Is whey we have very few strains on our site. Our main objective is to sell high quality medical cannabis that will meet the needs of our clients or patients. We chose quality over quantity
What happens if my package doesn’t arrive?
We have a 100% refund policy. If your package doesn’t arrive in 6days, we will get you a full refund. However, we hardly get situations where a package is delayed for up to 4 days, so you have less to worry about. A tracking number will be issued to you after we confirm payment of your order, so at any given time we will be able to trace your product if there are any inconveniences.
Can I buy medical cannabis in bulk from you?
Yes, do offer wholesales of medical cannabis at discounted prices